Transparency.
Clarity. Trust.
Our policies are written to be read — not buried. If you have questions about anything on this page, our team is happy to clarify.
Pricing Policy
At Gastro Surgery Mexico, pricing is structured to ensure accuracy, safety, and individualized care. Surgical costs are not standardized packages applied equally to every patient. Each case is evaluated based on clinical condition, procedural complexity, and hospital requirements.
1. Initial Estimate (Pre-Consultation)
After completing the patient intake form, a preliminary estimate is provided. This estimate is based on the information submitted, including diagnosis, prior studies, and general clinical context. It serves as a reference point, not a final quotation.
2. Final Quotation (Post-Consultation)
A definitive treatment plan and final pricing are established only after a direct medical consultation. This step is critical to:
- Confirm the diagnosis
- Assess surgical complexity and risks
- Define the most appropriate surgical approach
- Select the optimal hospital and surgical setting
Because no two patients are the same, pricing may vary depending on individual needs, comorbidities, and intraoperative considerations.
Important Considerations
- Prices may change if additional procedures are required during surgery for patient safety.
- Costs can increase if hospital stay is prolonged beyond the expected timeframe.
- Additional medications, specialized equipment, or postoperative care may modify the final cost.
This model prioritizes transparency and clinical responsibility over fixed pricing. The objective is not just to provide a cost, but to deliver safe, high-quality, and personalized surgical care.
Privacy Policy
Gastro Surgery Mexico is committed to protecting the privacy and confidentiality of all patients and website visitors. This policy outlines how we collect, use, and protect your personal information.
Information We Collect
We collect information you voluntarily provide through our contact form, WhatsApp, or email — including your name, email address, phone number, country of residence, and medical details relevant to your inquiry. We do not collect information without your knowledge or consent.
How We Use Your Information
- To respond to your inquiry and facilitate your consultation
- To coordinate your care with Dr. Délano Alonso and our Concierge team
- To send follow-up communications related to your treatment
We do not sell, share, or disclose your personal or medical information to third parties, brokers, insurers, or advertisers under any circumstances.
Data Security
All communications and patient records are handled with strict confidentiality. Medical information is stored securely and accessed only by authorized members of the care team.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@gastrosurgerymexico.com.
Jurisdiction
This website is operated from Mexico City, Mexico. Data handling practices comply with applicable Mexican federal privacy laws (Ley Federal de Protección de Datos Personales en Posesión de los Particulares — LFPDPPP).
This Privacy Policy was last updated March 2026. We reserve the right to update this policy and will notify users of material changes via our website.
Terms & Conditions
By accessing and using this website, you agree to the following terms. Please read them carefully before submitting any inquiry or engaging with our services.
Use of This Website
This website is intended for informational purposes only. The content does not constitute medical advice and does not establish a doctor–patient relationship. Any medical decisions should be made in consultation with a qualified physician.
No Guarantee of Outcomes
All surgical procedures carry inherent risks. Results vary by individual. Gastro Surgery Mexico does not guarantee specific outcomes. Eligibility for any procedure is determined solely by Dr. Délano Alonso based on medical evaluation.
Consultation Fees
A consultation fee is charged for the initial Zoom medical consultation with Dr. Délano Alonso. This fee is credited toward your procedure cost should you choose to proceed. The fee is non-refundable if the consultation takes place as scheduled.
Cancellations & Changes
Scheduled procedures may be cancelled or modified based on medical necessity, patient health status, or logistical factors outside our control. We will communicate any changes as promptly as possible and work to accommodate alternative arrangements.
Limitation of Liability
Gastro Surgery Mexico and Dr. Roberto Délano Alonso are not liable for indirect, incidental, or consequential damages arising from the use of this website or from medical decisions made based on information provided herein.
Governing Law
These terms are governed by the laws of the United Mexican States. Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the courts of Mexico City, Mexico.
These Terms & Conditions were last updated March 2026. We recommend reviewing this page periodically. Continued use of this website constitutes acceptance of any updated terms.
Medical Disclaimer
The information provided on this website is for educational and informational purposes only. It does not constitute medical advice, diagnosis, or treatment, and does not establish a doctor–patient relationship between you and Dr. Roberto Délano Alonso or Gastro Surgery Mexico.
All procedures described on this website carry inherent medical risks. Outcomes vary by individual based on health status, diagnosis, surgical complexity, and other clinical factors. No procedure should be considered without a thorough medical evaluation by a qualified physician.
This platform does not manage medical emergencies. If you are experiencing a medical emergency, call your local emergency services immediately or proceed to your nearest emergency room.
Medical care provided through Gastro Surgery Mexico is delivered in accordance with applicable Mexican laws and standards regulated by COFEPRIS (Comisión Federal para la Protección contra Riesgos Sanitarios).
By using this website and submitting an inquiry, you acknowledge that you have read and understood this disclaimer and agree to its terms.

